Letter Exchange Feature for Sponsors and Sponsorships
under review
G
GC Admin
incorporating Letter Exchange where donors can write to their sponsored child using GC.
Suggested solution:
- Donor type out a message with an option to add a picture
- It goes to a filtration system where it must be approved before it is deployed to final email it
- The Reginal office can then type out the message or scan the child's copy response and any supporting pictures.
- That again goes into a filtration system where an assigned person must approve of them before donors receive an email notification to check out the response.
------ GCLD-2049
S
Shamandeep Singh
Would love to have this feature.
It would be highly beneficial to introduce a dedicated section in the user backend like Tributes where all these letters are collected and exchanged(btw, we call it Letter Exchange in our internal language) between regional office for better distribution.
Not sure if possible but in this section, it would be invaluable to incorporate a "Status" feature, allowing team users to oversee and manage various stages of the exchange process. These status options may include key milestones like "Donor Letter Received," "Child Response Received," "Stuck", and "Exchange Completed."
Another add-on would be the regional officer having the ability to add their notes and selectively "black out" sensitive parts of the letter if required to adhere to child protection policies, a practice widely adopted by many organizations.
Josh Bloomfield (CEO)
under review