Improvements and Feature Requests

The ability to have an email for recurring donors that is sent after their first donation, that is different from the email that everyone receives for a one-time donation.

The ability to group photos in the image gallery

Currently, it is up to the person doing the check-ins to ensure that the quantity of tickets sold equals the amount of check-ins. There should be an option to put a limit on ticket check-ins.

I would like to be able to customize the URLs for Giving Experiences. We have many different campaigns throughout the year and we have always customized the url in DP so the ending of it matches the campaign or project we are working on. We are excited about Givecloud, but it would be nice to be able to customize those URLs on Giving Experiences like we have in the past!

While I have fully integrated Apple Pay/Google Wallet into our primary giving experience donation platform used on our website, it is very frustrating that I cannot use it on virtually any other form available on GiveCloud. We recently had an event where we employed the GiveCloud Registration Page form to allow folks to scan a QR code to get directly to that page via their mobile devices and select different "products" to add to their event experience only to be disheartened and find out they still had to manually type in their card. I assumed that Apple Pay had fully integrated throughout this platform. Instead it is just the one form type. Now as I prepare an Annual Appeal mailing, I was hoping to employ the split fund form for people to scan to give there for ease of donation only to find you have to not only manually type in your card, but go through a process of creating a giving account. It is 2026, people do not want to be confused and or have to go through a cumbersome process to give. I have both funds on our giving experience, but folks can only give to one fund there. Based on your similar feedback it appears to be a very common feedback issue. Do something, anything?

I'm really disappointed that I can't set up an automated email series when someone initiates a new recurring gift. It would be an incredibly useful workflow to be able to set up an email series that could automatically send stewardship email #1 #days after they initiated the recurring gift, then another ##days after that, and so on.

Need the to option to send out emails about events and reminders for events directly from GiveCloud to handle everything here. Send initial invitation email to a guest list with RSVP link Send reminders for those who did not RSVP Send reminders the day before the event or the day of the event to those who RSVP'ed Send thank you email after the event, with a link to donate

The ability to group photos in the image gallery

YMCA of Saskatoon and other organizations have requested the ability to bulk upload products to Givecloud via Import and CSV. This would allow them to upload name, picture, summary, categories, and other details like the variants and pricing. Additionally, having the ability to change product names and filters in bulk would be helpful, among other details.